Everyone has logfiles, those big, difficult and growing files filled with computer-speak. But that computer-speak is in fact a record of a particular transaction that occured inside the computer, and if that computer is working on your business data at the time, then you have a record of what your business is actually doing.
The problem is, that logfile doesn't present the information very clearly. In fact, it's just more data, a simplified copy of the transaction itself. It needs to be counted, sorted, compared - analysed - before it can become information that is easy to use.
The information retrieved can be very useful, as it draws a picture of behaviour over time. For example:
- identify assets or products of outstanding value (or lack of it!)
- identify customers with special needs, such as discount plans, or complementary products or services
- identify employees meriting promotion or training
- audit Service Level Agreements
- audit sales targets and forecasts and other key performance indicators
We have developed a specialised webserver logfile analysis service.
Wherever there is a transaction, there can be a log.. and where there can be a log, there can be a graph. Your data could become a small website that you can use to easily view your information. Creating HTML-based reports also makes it easy to share them with others - they drop right into existing intranets and websites.
The actual statistics that can be extracted from a given set of data depend on what that data actually is. As a rule, the more data, the better. Custom graphs can be generated, dependent only upon the data available.