check out our rates! |
• on-site support ... £60/hour
• no call-out fee *
• half-hour billing
PC tune-and-lube service
If your PCs are running slowly, crashing inexplicably or generally misbehaving, they could probably use our tune-and-lube service.
We'll give your PCs a good going over - they usually run faster, hold more data, crash less frequently, and are more secure afterwards.
We check for and correct a multitude of possible system faults and glitches:
- operating system patches
- startup configuration
- malware signatures
- temporary files
- unused programs and devices
- file system integrity and fragmentation
Cost/Benefit Analysis: You're paying your staff to sit and wait for their equipment. If you have 6 staff waiting for their computers for an average of 10 minutes/day each (in total), on an average salary of £20/hr, that's £20/day or £4800/year spent paying your staff to watch their computer screens. Our invoice is likely to be much less than that, and so the work will pay for itself within a few months. Focusing on key staff will accelerate the return.
Please call to arrange a time.
Rates, fees and charges
- Our rate is £60/hour.
- Our minimum charge is 1 hour.
- We bill in half-hour intervals - this means, for example, that you won't need to pay for a full hour if you only use 15 minutes.
- We do not charge call-out fees, unless you request same-day service.
- The after-hours rate is applicable outside the hours of 09:00 to 18:00 GMT, or on weekends or public holidays.
- Support provided remotely is charged at the same hourly rate as work provided onsite.
Discounts may be available for larger projects.
* If you request our attendance on the same day you place your request, an Emergency Call-out Fee of £40 may be charged.