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Customer feedback form

This form is to help us improve. It should take less than 5 minutes to complete. All questions are optional. Your honest responses are valued!

What draws you to an IT provider?

What turns you away from an IT provider?

How do you rate our product knowledge - do we know our stuff?
          10 


Please enter any comments you have.


How do you rate our customer service - do we treat you right?
          10 


Please enter any comments you have.


What do we do well, and why?

What do we do badly, and why?

What is the worst thing about us?

What is the best thing about us?

If you could change some things about us, what would you change?

Would you recommend our service to others?

What is your estimated satisfaction level?
          10 


Please enter any comments you have.


Do you have any closing comments for us?

Tick this box if we may not share your comments with others:
 

Tick this box if we may not add you to our list of references:
 

Customer or company name:

Your name and position:

Thank you for completing this form!