How to create an autoresponder for an email account

This procedure can be used to create an "away message" or a "thank you for your mail" message, which automatically replies to anyone who mails you. These messages are useful when you'd like to send an acknowledgement of the mail before you can reply to it personally.

To create an autoresponder:

1. login to the website control panel
2. click the 'Email Control' tab
3. next to your domainname, click the 'Mailboxes' link
4. next to the account to have the autoresponder, click the 'Edit' link
5. enter the automatic response details into the subject and message fields
6. click 'Next Step'
7. logout

The autoresponder can be tested by sending an email to the address. You should receive the automatic response in reply. Emails will continue to accumulate in the mailbox of the user.

Note: it may take up to 30 minutes for the autoresponder to become active.

To disable an autoresponder:

1. login to the website control panel
2. click the 'Email Control' tab
3. next to your domainname, click the 'Mailboxes' link
4. next to the account to have the autoresponder, click the 'Edit' link
5. clear the automatic response details from the subject and message fields (ensure both are empty)
6. click 'Next Step'
7. logout

Note: it may take up to 30 minutes for the autoresponder to become inactive.