Adding a POP3 account to your webhosting service

This procedure specifies how to create a new POP3 account for use with your domainname, hosted on our server.

1. allocate username and password (see our selection of password strategies)
2. note the username and password in a secure location
3. login to the website control panel
4. click the 'Email Control' tab
5. next to your domainname, click the 'Mailboxes' link
6. click 'Add Mailbox'
7. complete username and password fields
8. click 'Next Step'
9. send test email
10. check mailbox for test email

The following details will need to be provided to the client email software:

1. email address: username@yourdomain.com
2. POP3 (inbound) server: mail.yourdomain.com
3. SMTP (outbound) server: smtp.yourisp.com
4. username: username-yourdomain-com
5. password: as specified above

Note: If your account includes spam and virus protection, you should use the hosted SMTP server address in the SMTP server address box.

Note: If you receive a message "mailbox already exists" when you try and create a mailbox, but you cannot see it listed in the list of mailboxes, check the Redirects (forwards) screen. It's not possible to create a mailbox with the same name as a redirect.

Note also, that those are hyphens in the username. The username is essentially your email address, with the @ sign and all fullstops replaced by hyphens. If your address was joe@bloggs.com, your username would be joe-bloggs-com.

See also:

• How to add POP3 details to Outlook Express
• accessing your POP3 mailbox on the web
• How-to: access your POP3 mailbox with an iPhone
• How-to: use POP3S and SMTPS with your webhosting service