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How to access your POP3 mailbox with an iPhone

  1. On your iPhone home screen, tap Settings
  2. tap Mail, Add Account..., Other, Add Mail Account
  3. in the Name box, enter your full name (or the name you wish to appear on your emails in the From field)
  4. in the Address box, enter the email address of the mailbox you wish to login to (for example, to login to the "info" mailbox on the domain "yourdomain.com", enter "info@yourdomain.com" into the Address box)
  5. in the Password box, enter the password for the mailbox
  6. tap Save
  7. in the Incoming Mail Server panel:

    1. in the Host Name box, enter the hostname of your POP3 server - eg. mail.yourdomain.com
    2. in the User Name box, enter the username associated with the mailbox - eg. username-yourdomain-com

  8. in the Outgoing Mail Server panel:

    1. in the Host Name box, enter the hostname of your SMTP server - eg. mail.yourdomain.com
    2. in the User Name box, enter the username associated with the mailbox - eg. username-yourdomain-com

  9. tap Save

Note that those are hyphens in the username. The username is essentially your email address, with the @ sign and all fullstops replaced by hyphens. If your address was joe@bloggs.com, your username would be joe-bloggs-com.

Notes:

  • The iPhone uses "SMTP authentication" by default, however unlike a PC, it does not have the option to "use same settings as my POP3 server", therefore the same username and password must be entered twice - once in the incoming mailserver panel, and once in the outgoing server panel.
  • The iPhone leaves the mail on the server, it does NOT delete the mail it downloads.
  • You must create the mailbox, using the hosting control panel, before you can log into it using your iPhone.

WARNING: As the iPhone does not have a mail filtering feature, you may receive a lot of spam on your iPhone. If this is the case, we recommend you use a device which supports mail filtering, such as a Blackberry.
 

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