check out our rates!  on-site support ... from £25/hour no call-out fee * half-hour billing after-hours service at no extra cost **

PC tune-and-lube service
  networking FAQ  :: network admin  :: supported  :: order

If your PCs are running slowly, crashing inexplicably or generally misbehaving, they could probably use our tune-and-lube service.

We'll give your PCs a good going over - they usually run faster, hold more data, crash less frequently, and are more secure afterwards.

We check for and correct a multitude of possible system faults and glitches:

• operating system patches
• startup configuration
• malware signatures
• temporary files
• unused programs and devices
• file system integrity and fragmentation

Please call to arrange a time.

A guide to our fees

Your pricing plan is determined by the total number of computers in your office, as follows:

IT support pricing chart
price plan	# of computers	hourly rate	after-hours rate
SOHO	1-3	£25	£25
Midrange	4-9	£35	£50
Corporate	10-49	£50	£75
Enterprise	50+	£75	£100

• If we are unable to estimate the total number of computers in your office, the Enterprise rate may be charged.
• Individuals and charities are usually charged the SOHO rate. Discounts may be available for larger projects.
• Support provided remotely is charged at same hourly rate as work provided onsite.
• We do not charge call-out fees, unless you request same-day service.
• We bill in half-hour intervals - this means, for example, that you won't need to pay for a full hour if you only use 15 minutes.
• Our minimum charge is 1 hour.

* If you request our attendance on the same day you place your request, an Emergency Call-out Fee of £40 may be charged.
** SOHO customers only. Larger customers will be charged the after-hours rate outside the hours of 09:00 to 18:00 GMT, or on weekends or public holidays.